📳 SuoQ Buzzer
App-based guest paging and order-ready notifications — without expensive hardware buzzers. Let customers wait comfortably and get a buzz on their phone when it’s time.
💸 No Hardware Pagers
Use guest smartphones as virtual buzzers; cut costs on devices, charging docks, and replacements.
📲 Multi-channel Alerts
Notify by in-app ping, push, SMS or email. Guests can roam and return when called.
🧾 Order & Table Ready
Perfect for counter pickup and table waitlists — call by name, ticket, or order number.
🧑🍳 Front-of-House Friendly
One simple screen to add guests, set service type, and trigger buzz with a tap.
📈 Basic Analytics
Track wait times, no-shows, and pick-up speed to optimize staffing and flow.
🔗 Works with SuoQ
Optional integration with SuoQ Queue Management, Digital Signage, and Messaging.
How SuoQ Buzzer Works
Add guest / order. Staff enters a name or order number in the Buzzer panel.
Share join link / QR. Guest opens the link or scans a QR to “arm” their phone as a buzzer.
Tap to notify. When ready, staff taps Buzz — the guest gets a ping (push/SMS/in-app).
Serve & clear. Mark as served/no-show; metrics update automatically.
🍔 Counter Pick-Up
Fast-casual and food halls: buzz customers when orders are ready.
🍽️ Waitlists
Seat smarter at busy restaurants and cafés; reduce crowding at the host stand.
🧴 Salons & Clinics
Let visitors wait comfortably and return when practitioners are ready.
App-based Buzzer vs Hardware Pagers
📳 SuoQ Buzzer (App)
- No devices to buy or charge
- Unlimited “pagers” via guest phones
- Multi-channel (push/SMS/email)
- Easy branding & analytics
📟 Hardware Pagers
- Up-front cost + replacements
- Limited units & range
- Charging docks & maintenance
- No built-in data or outreach
🔗 API & Webhooks
Trigger buzz events from POS or KDS; sync order numbers and statuses.
🖥️ Digital Signage
Show “Order Ready” boards and counters on in-store screens.
📨 Messaging
SMS & email via SuoQ Messaging Services with templated notifications.
FAQ
Do guests need to install an app?
Not necessarily. You can invite via link/QR and notify by SMS or web. Push requires consent and is optional.
What if a guest has no smartphone?
You can still call by name/number on Digital Signage or print a ticket from SuoQ Queue.
Can we brand the buzzer screen?
Yes — add logo, colors, and store info; customize messages and languages.
Ready to replace hardware buzzers?
Launch SuoQ Buzzer in days, connect it to your POS/KDS, and start paging guests from any device.